1. Privacy Policy – At a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data are any data with which you can be personally identified. Detailed information on data protection can be found in our full privacy policy below.

Datenerfassung auf dieser Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Contact details can be found in the section “Responsible Entity” in this privacy policy.

How do we collect your data?

Data you provide voluntarily, e.g., when filling out a contact form.

Data collected automatically by our IT systems when visiting the website, mainly technical data (e.g., browser type, operating system, time of page access). This data is collected automatically as soon as you access the website.

What do we use your data for?

Some data is collected to ensure error-free provision of the website. Other data can be used to analyze user behavior.

Your rights regarding your data?

You have the right to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion. If you have given consent to data processing, you can revoke it at any time. Additionally, you have the right, under certain circumstances, to request restriction of processing. You also have the right to lodge a complaint with the competent supervisory authority.

For further questions on data protection, you can contact us at any time.

2. Hosting

We host the content of our website with the following provider:

All-Inkl

Provider: ALL-INKL.COM – Neue Medien Münnich, Owner: René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany.
Details can be found in the privacy policy of All-Inkl:: https://all-inkl.com/datenschutzinformationen/.

The use of All-Inkl is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable possible presentation of our website. If consent has been requested, processing occurs solely on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, as far as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) in the sense of the TTDSG. Consent can be revoked at any time.

Data Processing Agreement

We have concluded a data processing agreement (DPA) with the above provider, ensuring that personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and how we use it, as well as the purposes for which it is processed.

Please note that data transmission over the Internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Notice Regarding the Responsible Entity

The responsible entity for data processing on this website is:

SMP Shampoo & More Professional GmbH
Vertretungsberechtigte Geschäftsführerin:
Juliane Madsen

Siemensstrasse 55a
25462 Rellingen, Germany

Phone: +49 40 – 839 250 50
E-mail: info@smp-hh.de

The responsible entity is the natural or legal person that decides alone or jointly with others on the purposes and means of processing personal data (e.g., names, email addresses).

Storage duration

Unless a specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to exist. If you make a legitimate deletion request or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in such cases, deletion occurs after the reasons for storage no longer apply.

General Information on Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed under Art. 9(1) GDPR. In case of explicit consent for the transfer of personal data to third countries, data processing also occurs based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is also based on § 25(1) TTDSG. Consent can be revoked at any time.

If your data is required for the fulfillment of a contract or pre-contractual measures, we process it based on Art. 6(1)(b) GDPR. Additionally, we process data if necessary to comply with a legal obligation, based on Art. 6(1)(c) GDPR. Data processing can also be based on our legitimate interest according to Art. 6(1)(f) GDPR. The specific legal basis in each case is indicated in the respective sections of this privacy policy.

Transfer to the USA or other third countries

We use, among others, tools from companies based in the USA or other countries without adequate data protection. If these tools are active, your personal data may be transferred to these countries and processed there. Please note that these countries may not provide an equivalent level of protection compared to the EU. For example, US companies may be required to provide personal data to security authorities without you being able to take legal action. It cannot therefore be ruled out that US authorities (e.g., intelligence services) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent at any time. The lawfulness of processing until the point of revocation remains unaffected.

Right to object to data collection in certain cases and direct marketing (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time for reasons arising from your specific situation; this also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or if the processing is for the assertion, exercise, or defense of legal claims (Art. 21(1) GDPR).

If your personal data is processed for direct marketing, you have the right to object at any time, including for profiling related to direct marketing. Upon objection, your personal data will no longer be used for direct marketing purposes (Art. 21(2) GDPR).

Right to lodge a complaint with a supervisory authority

In case of violations of GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your habitual residence, workplace, or the location of the alleged infringement.

Right to data portability

You have the right to receive data that we process automatically based on your consent or a contract in a structured, commonly used, machine-readable format, and to transfer it to another controller if technically feasible.

Access, Deletion, and Correction

You have the right, in accordance with applicable legal provisions, to obtain free information about your stored personal data, its origin, recipients, and purpose, and, if applicable, the right to request correction or deletion. For further questions, you can contact us at any time.

Right to restrict processing

You have the right to request restriction of the processing of your personal data. This right exists in the following cases:

  • If you contest the accuracy of your personal data, processing may be restricted until verification.
  • If processing is unlawful but you oppose deletion, restriction can be requested instead.
  • If we no longer need the data, but you require it for legal claims, restriction can be requested.
  • If you have lodged an objection under Art. 21(1) GDPR, a balancing of interests is required; processing may be restricted until a determination is made.

Restricted data may only be processed with your consent or for legal claims, protection of rights, or important public interest reasons.

SSL/TLS Encryption

This site uses SSL/TLS encryption for security and protection of confidential content, such as orders or inquiries. A secure connection is indicated by “https://” and a lock icon in the browser..

Objection to marketing e-mails

Use of contact data published in the imprint for sending unsolicited advertising is objected to. Legal steps may be taken in case of spam emails.

4. Data Collection on this website

Cookies

Our websites use so-called “cookies.” Cookies are small data packages and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently on your device (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain on your device until you delete them manually or they are automatically removed by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These allow us or you to use certain services provided by the third party (e.g., cookies for processing payment services).

Cookies serve different functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., shopping cart functionality or video display). Other cookies are used to analyze user behavior or display advertising.

Cookies that are necessary for the execution of electronic communication, for providing certain functions you request (e.g., shopping cart functionality), or for optimizing the website (e.g., cookies for measuring web traffic) (necessary cookies) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide its services technically error-free and optimally.

If consent is requested for the storage of cookies or comparable recognition technologies, processing takes place solely on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be revoked at any time.

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

If cookies from third parties or cookies used for analysis purposes are used, we will inform you separately within the scope of this privacy policy and, if necessary, request your consent.

Server-Log-Dateien

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

No merging of this data with other data sources takes place.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of the website; for this purpose, server log files must be recorded.

Contact Forms

If you submit inquiries to us via the contact form, the information you provide in the form, including the contact details you enter, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been obtained; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—particularly retention periods—remain unaffected.

Inquiries via E-Mail, Telephone, or Fax

If you contact us by e-mail, telephone, or fax, your inquiry, including any personal data resulting from it (such as your name and inquiry details), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been obtained; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request its deletion, withdraw your consent for storage, or the purpose for storing the data no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—particularly statutory retention periods—remain unaffected.

5. Newsletter

Newsletter Data

If you would like to subscribe to the newsletter offered on our website, we require your e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and that you consent to receiving the newsletter. No further data is collected, or only on a voluntary basis.

For the processing and delivery of newsletters, we make use of newsletter service providers, which are described below.

Sendinblue

This website uses Sendinblue for sending newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Sendinblue is a service that can be used, among other things, to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter is stored on Sendinblue’s servers in Germany.

Data analysis by Sendinblue

With the help of Sendinblue, we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links were clicked, if any. In this way, we can determine, among other things, which links were clicked particularly often.

In addition, we can identify whether certain pre-defined actions were carried out after opening or clicking (conversion rate). For example, we can determine whether you made a purchase after clicking on the newsletter.

Sendinblue also allows us to divide newsletter recipients into different categories (“clustering”). For instance, newsletter recipients can be categorized by age, gender, or place of residence. This allows us to better tailor newsletters to the respective target groups.

If you do not want your data to be analyzed by Sendinblue, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

For detailed information on the functions of Sendinblue, please refer to the following link: https://de.sendinblue.com/newsletter-software/.

Legal basis

Data processing is carried out on the basis of your consent (Art. 6 (1) (a) GDPR). You may revoke your consent at any time. The lawfulness of the data processing operations that have already taken place remains unaffected by the revocation.

Storage period

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us and/or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you have unsubscribed. Data that has been stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us and/or the newsletter service provider in a blacklist, if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our legitimate interest in complying with the statutory requirements for sending newsletters (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). Storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.

For further details, please refer to Sendinblue’s privacy policy at: https://de.sendinblue.com/datenschutz-uebersicht/.

Commissioned data processing

We have entered into a data processing agreement (DPA) with the provider mentioned above. This is a contract required under data protection law, which ensures that the provider processes the personal data of our website visitors solely in accordance with our instructions and in compliance with the GDPR.

6. Plugins und Tools

YouTube with enhanced privacy mode

This website incorporates videos from the YouTube website. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch a video. However, the transfer of data to YouTube partners is not necessarily excluded by the enhanced privacy mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. The YouTube server is then informed about which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

In addition, once a video is started, YouTube may store various cookies on your device or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. Among other things, this information is used to record video statistics, improve user-friendliness, and prevent fraud attempts.

Further data processing operations may be triggered after starting a YouTube video, over which we have no control.

The use of YouTube is in the interest of presenting our online offerings in an appealing way. This constitutes a legitimate interest pursuant to Art. 6 (1)(f) GDPR. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

For more information about data protection at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.

Google Fonts (Local Hosting)

This site uses so-called Google Fonts to ensure a consistent presentation of fonts provided by Google. The Google Fonts are hosted locally. No connection to Google servers is established.

For more information about Google Fonts, please visit: https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (Local Hosting)

This site uses Font Awesome for a consistent presentation of icons and fonts. Font Awesome is hosted locally. No connection to servers of Fonticons, Inc. is established.

For more information about Font Awesome, please refer to the Font Awesome privacy policy: https://fontawesome.com/privacy.

Google Maps

This site uses the mapping service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this website has no influence over this data transfer. When Google Maps is activated, Google may use Google Fonts to ensure a uniform display of fonts. When accessing Google Maps, your browser loads the necessary web fonts into its cache to display texts and fonts correctly.

The use of Google Maps serves the interest of a visually appealing presentation of our online offerings and easy accessibility of the locations indicated on our website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If appropriate consent has been obtained, processing occurs solely on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) under the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on handling user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.